If you have a complaint about any social care service, it is usually best to approach the person in charge of providing the service, for example, the owner or manager of the care home which you are making the complaint about.
They may be able to deal with your complaint quickly and easily and help you to feel happier about the service being provided to you or someone you care about.
Complaints about adult or children’s social care services
Wakefield Council want to hear your comments and views and aim to use what you tell them to make improvements.
Complaints for social care should be directed to:
Complaints and Representations Team, Wakefield Council, County Hall, Bond Street, Wakefield WF1 2QW
Telephone 01924 302840
Email socialcarecomplaints@wakefield.gov.uk
If you need help or would like to speak to someone, please get in touch.
Telephone 01924 787379, text 07885 913396, email enquiries@healthwatchwakefield.co.uk.