We understand it can be difficult to make a complaint but they are one of the most important ways that services learn and improve. If you don’t know where to start, we can help point you in the right direction. If you’d like to know more about where to go and who to speak to, information can be found below.
Self help pack
You can use the self help pack to make a complaint.
If at any point you feel you need more information, advice, or support, please get in touch.
The following links take you to pages relating to information on how to complain about different health and care services.
Complaining about a doctor, dentist, pharmacist, optician, or Out of Hours GP service
Complaining about 999 ambulance services, Patient Transport Service, or NHS 111
Complaining about a hospital, emergency care, community nursing, or therapy services
Complaining about mental health services
Complaining about specialist services commissioned through NHS England
Complaining about adult or children’s social care services
NHS Complaints Advocacy
We also provide the NHS Complaints Advocacy service if you need support to make a complaint.