Help making a complaint
Check out our top tips and guidance to help you through the process.
Deciding to make a complaint?
Making a complaint can feel daunting and scary, and you might be wondering whether it's worth the time and effort. However, if you have problems with an NHS or social care service, you need to resolve this to get the care you need.
Knowing how to make a complaint
Making a complaint can be a daunting task, so knowing who you can complain to and what to do is essential.
We can help you. We've worked with Healthwatch England to produce straightforward advice will guide you through the process from knowing who to talk to, top tips on what to do and what you can expect from services in response.
Self help for complaints
We understand it can be difficult to make a complaint, but it is one of the most important ways that services can learn and improve. If you don’t know where to start or want to learn more first, we can help point you in the right direction.
Want to know more about where to go and who to speak to? Click the link below.
Complaints advocacy services
Every area of England has an independent NHS complaints advocacy service funded by the local authority. They can help you make a complaint about an NHS service or explain the options open to you if you can't do this by yourself.
Healthwatch Wakefield holds the local advocacy service contract for Wakefield District.
