Healthwatch Wakefield launches new digital health and care project
But everyone's experience is different.
Recent figures from Good Things Foundation show that only 1 in 3 adults are comfortably online, while 34 million adults are online with some barriers or vulnerabilities. Around 8 million adults lack basic digital skills, and 40% of adults are worried about being left behind as more services move online.
We want to hear what you think
We want to hear from people across Wakefield District about their experiences of using digital health and care services.
We want to know:
- What digital health and care services you use
- What works well for you
- What could be improved
- Whether you feel confident using digital services
- What support might help people get the most from digital technology
- How people would like to access health and care services in the future
Our staff and volunteers will be out and about across Wakefield District, speaking to local people at community events, stands, and activities, between 10:00 am and 2:00 pm, on the following dates:
| Date: | Venue: |
|---|---|
| Tuesday 15 September | Wakefield One in Wakefield |
| Thursday 17 September | Carlton Lanes Shopping Centre in Castleford |
| Tuesday 22 September | Ossett Market Place in Ossett |
| Wednesday 30 September | Pontefract Library in Pontefract |
| Thursday 1 October | Pontefract Hospital in Pontefract |
| Thursday 8 October | Tesco in Hemsworth |
| Tuesday 13 October | Tea Tree Café at Wakefield Cathedral |
| Tuesday 20 October | Pinderfields Hospital at Therapy Gate 3 |
| Thursday 29 October | Ings Road Sainsbury’s in Wakefield |
If you would like your group or organisation to get involved, please get in touch.
Anyone can take part and share experiences through our survey, which is available online and in paper formats, including Easy Read and Large Print.
The online survey can be found here: https://www.smartsurvey.co.uk/t/DigitalProjectSurvey/
Call us on 01924 787379 if you would like a paper copy sending to you with a Freepost envelope, or you would like to do the survey over the telephone.
You can also download and print one here:
Standard
Large Print
Digital health services should work for people
The importance of getting digital services right is clear. 73% of UK adults think digital inclusion should be part of how public services are designed, while 82% think everyone should have the skills and access needed to use the NHS App safely and confidently.
We know that digital services can bring real benefits. Good Things Foundation reports that 74% of people supported through digital inclusion say online tools help them manage their health, while 82% say the internet helps them connect with friends and family.
Whether you use digital services every day, occasionally, or prefer other ways of accessing health and care, we want to hear from you.
By listening to local people, we want to build a better understanding of what is working well and what could make digital health and care services easier, more useful, and more accessible.
