How we make a difference
How your feedback has helped improve services locally.
Reaching out to our local community
We strive to make sure we hear from as wide a range of our diverse community as possible. We want to tell the people who make decisions and change things about the experiences everyone has with health and care services.
We understand that factors such as culture, location, wealth, education, environment and discrimination can lead to worse health outcomes, and we support the strong consensus that this must change. At Healthwatch, we stand ready to help by doing more to amplify the voices of communities that go unheard and reduce the barriers they face.
Real voices, real impact
Every three months, we create a report to show you what we've heard, the work we've done, and the difference it makes. 'Real voices, real impact' provides feedback on what has changed as a result of our work and how this has improved the lives of local people.
Working with local veterans
Thanks to your feedback, we have made it easier for local veterans, service leavers, and reservists to access health and care services specifically developed for them, and encourage local services to follow local good practice with Veteran Friendly accreditation.